How long does shipping take? +
Usually 7–21 days, depending on your country and customs. It's a small parcel from the other side of the world, not a pizza.
Will I get the same thing twice? +
We track what we've sent each subscriber and avoid repeats within your year. 52 weeks, 52 different little surprises.
Do you ship worldwide? +
To most countries, yes, with free shipping. A few remote regions or places with strict import rules may be excluded — we'll tell you before charging if so.
What if I don't like a gift? +
That's part of the adventure. Tell us and we'll note your taste for next time. You can also re-gift, display, or quietly judge it.
Can I return a gift? +
Once a gift has shipped we can't take it back. If a parcel arrives damaged or never arrives at all, email us and we'll send a replacement free of charge.
Is it really just $99 for the whole year? +
Yes. One single payment of $99 covers all 52 shipments. There is no monthly plan and no renewal — when the year's up, you simply decide again.
Will I owe customs or duties? +
Possibly, depending on your country's rules for small parcels. Any duties are the recipient's responsibility. We keep each parcel's declared value low and honest.
How does the free second year work? +
Film yourself opening a parcel, post it publicly on YouTube or TikTok, and mention RandomShipping. When it passes 1,000 likes, email us the link and we credit your account — your next 12 months costs nothing. Real likes only, and one free year per subscriber per year.
How do I cancel or pause? +
Email us at the address below. Since it's a one-time annual payment there's nothing to "unsubscribe" from billing-wise — we just stop shipping new boxes.
Is this a scam? Will I actually receive anything? +
Fair question — a stranger on the internet promising 52 surprise parcels should be asked. Here's what's verifiable: payment goes through PayPal (we never see your card), every parcel ships with a tracking number, and if one is lost or arrives damaged we replace it free. There's no auto-renewal and no second charge. You can email us any time and we'll stop shipping. We're a small operation, not a warehouse — that's why we keep the promises written down.
Can I track my parcel? +
Yes. Every parcel is mailed with tracking, and we'll send you the number when it goes out. International tracking can be patchy between carriers, but it's there.
Can I change my address during the year? +
Yes — just email us before the next parcel goes out and we'll update it. Moving house mid-subscription is genuinely fine.
Can I send it as a gift to someone else? +
Absolutely. Subscribe with your own email, then put their name and address in the shipping form after checkout. We won't include prices or invoices in the parcel.
What size are the parcels? +
Small — one little thing at a time: a tea tin, a snack, a gadget, a tiny craft. Most fit through a standard letterbox or slot. They're not furniture, and they won't need a signature.
